Q&A
Q:What is the power of the lunchbox?
What voltage is the lunchbox suitable for?
A:All the lunchboxes are newly upgraded to 80W, suitable for 12V/24V/110V (car/truck/home) voltage.
Q:How long does it take to heat up the lunch box?
A:The heating time of the lunchbox depends on the initial temperature of the food and the ambient temperature. Generally, it takes 20-30 minutes in summer and 30-40 minutes in winter. You can plug it in half an hour before work to heat it up!
Q:How to clean the lunch box?
A:The stainless steel liner of the lunch box and the cutlery can be put inside the dishwasher for cleaning. The lid of the lunchbox is recommended to be rinsed directly with water, and the bottom of the lunchbox contains heating parts, which are prohibited to touch water!
Q: How to carry out warranty activities of the lunchbox?
A:If there is any problem with the lunch box, please contact the customer service department directly, we will give you a satisfactory answer!
